Your privacy matters to us. This Privacy Policy explains exactly what personal data 399pk collects from Pakistani players, how it is used, how it is protected, and what rights you have over your own information. We are committed to full transparency — no vague language, no unexpected uses of your data.
Quick Summary: 399pk collects only the data necessary to operate a secure, compliant gaming platform for Pakistani players. We do not sell your personal data to third parties. You can request access to, correction of, or deletion of your data at any time by contacting our support team.
This Privacy Policy ("Policy") is issued by 399pk ("399pk", "we", "us", "our") and applies to all users ("you", "your", "the User") of the 399pk online casino and sports betting platform accessible at 399pk.pro and any associated mobile applications or services (collectively, "the Platform").
This Policy describes the types of personal data 399pk collects, the purposes for which that data is processed, the legal grounds on which processing is based, and the rights available to you in relation to your personal data. It should be read alongside the 399pk Terms & Conditions, which govern your use of the Platform as a whole.
By registering a 399pk account or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should cease using 399pk and may request account closure through our customer support team.
399pk acts as the data controller in respect of all personal data collected through the Platform. As data controller, 399pk is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out lawfully, fairly, and transparently.
399pk operates under an international gaming licence. Our data protection obligations are derived from the regulatory framework applicable under that licence, as well as internationally recognised data protection standards. Where you have questions or concerns about how 399pk handles your personal data, please contact us using the details provided in Section 15 of this Policy.
399pk collects the following categories of personal data from users of the Platform:
Note: 399pk does not collect or store full payment card numbers. Where card payments are processed, card data is handled directly by our PCI-DSS compliant payment service providers and is never stored on 399pk servers.
399pk collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct provision by you | Account registration form, KYC document uploads, deposit and withdrawal requests, live chat or email messages to support |
| Automated collection | Cookies, log files, session tracking, device fingerprinting during your use of the Platform |
| Third-party sources | Identity verification service providers, fraud prevention agencies, payment processors, and where applicable, publicly available data sources used for KYC or AML checks |
| Gaming activity | Automatically generated records of all bets, game sessions, and account transactions conducted on the Platform |
399pk uses the personal data it collects for the following purposes:
No Data Selling: 399pk does not sell, rent, or lease your personal data to any third party for their own commercial marketing purposes. Full stop.
399pk processes your personal data on the following legal grounds, depending on the specific processing activity:
399pk shares personal data only where necessary and only with the following categories of recipients:
We engage carefully selected third-party service providers who process data on our behalf and under our instructions. These include KYC and identity verification providers, payment processors (including those handling JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions), IT infrastructure and cloud hosting providers, customer support platform providers, and fraud detection service providers. All such providers are contractually bound to process data only as instructed by 399pk and to maintain appropriate security standards.
399pk may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, by the terms of our gaming licence, or by a valid legal order. In all such cases, 399pk will disclose only the minimum data required to satisfy the legal or regulatory obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of 399pk's business, personal data held by 399pk may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to the processing of your data that would result from it.
Third-party game studios and providers whose games are available on the 399pk Platform may receive limited technical data (such as a pseudonymous player identifier and session token) necessary to operate the game session. These providers do not receive your name, payment details, or full contact information.
Reminder: 399pk will never share your personal data with third parties for their independent marketing purposes without your explicit, prior consent.
399pk retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal and regulatory retention obligations. The following general retention principles apply:
When personal data is no longer required for any applicable purpose, 399pk will securely delete or anonymise it in accordance with our data destruction procedures.
399pk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Whilst 399pk takes all reasonable steps to protect your data, no transmission over the internet or electronic storage system is completely immune to risk. You play an important role in keeping your account secure — please use a strong, unique password and enable two-factor authentication on your 399pk account.
In the event of a personal data breach that poses a risk to your rights and freedoms, 399pk will notify affected users and the relevant regulatory authority in accordance with the notification obligations imposed by our licensing framework.
399pk uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve user experience, and support security and analytics operations. The following cookie categories are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, fraud prevention | Yes — cannot be disabled |
| Functional | Remembering your language and display preferences, game settings | Optional |
| Analytics | Aggregated, anonymised data on platform usage to support improvements | Optional |
| Marketing | Tracking promotional campaign performance to measure effectiveness of 399pk offers | Optional — consent required |
You can manage your cookie preferences through your browser settings. Disabling certain optional cookies may affect the functionality or personalisation of some Platform features. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate correctly and securely.
As a 399pk user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 15. We will respond to all verified rights requests within a reasonable timeframe and in accordance with our regulatory obligations.
These rights belong to you as a registered 399pk player. Contact our support team at any time to exercise them — no complex forms, no unreasonable delays.
Request a copy of all personal data 399pk holds about you, including account data, transaction history, and KYC records.
Request correction of inaccurate or incomplete personal data held in your 399pk account at any time.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that 399pk restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
Receive a structured, machine-readable copy of data you have provided to 399pk, where technically feasible and legally permissible.
Object to processing carried out on the basis of legitimate interests, including the use of your data for direct marketing purposes.
399pk is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a core component of our KYC process, and all accounts are subject to age verification before withdrawal functionality is activated.
If 399pk becomes aware, or has reasonable grounds to believe, that personal data has been collected from a user who is under 21 years of age, the account will be immediately suspended, all data collected will be reviewed, and any data collected in excess of what is required to identify and close the account will be securely deleted. Any funds deposited by an underage user will be returned to the source payment method following investigation.
If you believe a minor has accessed 399pk using your account or payment details, please contact our support team immediately. We will act swiftly to investigate and close the account.
As an internationally licensed platform serving Pakistani players, 399pk may transfer personal data to countries outside of Pakistan for processing by our service providers, including KYC verification providers, cloud infrastructure providers, and game studios. Such transfers are made only where appropriate safeguards are in place to protect the data to a standard equivalent to the protections described in this Policy.
Where personal data is transferred to third-party processors located outside Pakistan, 399pk ensures that such transfers are governed by data processing agreements containing standard contractual clauses or equivalent protections, obligating those processors to handle data securely, lawfully, and only for the specified purposes.
399pk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or business operations. When material changes are made, we will take reasonable steps to notify registered users — for example, by displaying a prominent notice on the Platform or by sending a notification to your registered email address.
The version of the Policy currently published on this page is the version in force. The "Effective Date" displayed at the top of this Policy indicates when the current version was last reviewed. We encourage you to review this page periodically so that you remain informed about how 399pk protects your data.
Your continued use of the 399pk Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you may close your account by contacting our customer support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 399pk, please contact our support team through any of the following channels:
When submitting a data rights request by email, please include your full name, your registered 399pk email address, and a clear description of your request so that we can verify your identity and process your request efficiently. We aim to acknowledge all data rights requests within 72 hours and to resolve them fully within 30 days, though complex requests may take longer. We will keep you informed of progress throughout.
Transparency Commitment: 399pk will always handle your data rights requests honestly, promptly, and without unnecessary bureaucracy. If your request cannot be fulfilled in full, we will explain why clearly and tell you what options remain available to you.
Privacy protection is not a checkbox for 399pk — it is built into the platform from the ground up. Here is what that means in practice for every Pakistani player on the platform.
Every byte of data exchanged between your device and 399pk is protected by industry-standard SSL/TLS encryption — the same technology used by global banks and financial institutions.
Our identity verification system protects all 399pk players by ensuring that nobody can fraudulently access or operate an account in someone else's name.
399pk does not sell, rent, or share your personal information with advertisers or data brokers. Your data is used only to run your account and keep the platform secure.
As an internationally licensed operator, 399pk is subject to independent data protection audits and must meet the data handling standards set by our gaming regulator.
All JazzCash, EasyPaisa, and bank transfer transactions are processed through PCI-DSS compliant payment gateways. 399pk never stores your full payment credentials.
Our 24/7 English-language support team can handle data access requests, correction requests, and account closure — no automated responses, no unnecessary delays.
Your data is protected, your transactions are encrypted, and your rights are respected. Now that you know exactly how 399pk handles your privacy, head over to the platform and enjoy cricket betting, live casino, and 500+ slots — all with PKR deposits and withdrawals.
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